FAQ's
1. What are Kitchen-Star Household Gloves?
Kitchen-Star Household Gloves are premium-quality gloves designed to protect your hands during various household tasks. They are made from Vinyl that offers excellent resistance to water, chemicals, and other common household substances.
2. What sizes are available for Household Gloves?
Kitchen-Star Household Gloves come in various sizes to ensure a comfortable fit for everyone. Currently, we offer sizes ranging from Small to Extra Large. Please refer to our size guide for more details.
3. What tasks are these gloves suitable for?
Our Household Gloves are versatile and can be used for a wide range of household tasks, including dishwashing, cleaning, gardening, pet care, and handling everyday household chores. They provide a secure grip and protect your hands from potential hazards. They are Latex Free, Flexible as well.
4. Are Kitchen-Star Household Gloves reusable?
Yes, absolutely! These gloves are designed for multiple uses. With proper care and maintenance, you can use them repeatedly, making them a cost-effective and eco-friendly choice.
5. Are the gloves lined or unlined?
Kitchen-Star Household Gloves are lined with a flexible and comfortable material that enhances the overall wearing experience. The lining also helps in absorbing moisture to keep your hands dry during extended use.
6. How can I clean the Household Gloves?
To clean the gloves, simply rinse them under running water to remove any residue or dirt. For tougher stains or odors, you can use a mild detergent. After cleaning, allow them to air dry completely before storing them.
7. What payment methods do you accept?
We accept a wide range of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options. Your payment information is always safe with us. Have a look at our Payment & Security for a better understanding.
8. Can I cancel my order if needed?
Certainly! We understand that circumstances can change. If you wish to cancel your order, you have a 12-hour window to do so without any hesitation. Simply contact our customer support team, and they will assist you with the cancellation process.
9. What if I receive damaged or defective gloves?
In the unlikely event that you receive damaged or defective gloves, please reach out to our customer support team immediately. We will be more than happy to arrange a replacement or offer a full refund as per our return policy.
10. How can I contact customer support?
You can contact our customer support team through our website's "Contact Us" page or by sending an email to support@kitchen-star.com. We aim to respond to all inquiries promptly and provide the best assistance possible.
11. Where do you ship?
We currently ship in the United States.
12. Do you offer international shipping?
No, we do not offer international shipping.
13. How long does it typically take for your products to be despatched?
Usually within 48 hours of processing your order.
14. How long does it typically take for my purchase to arrive once it’s dispatched?
Usually 5-8 business days, however, some larger items can take longer.
15. Are All Your products Actually Held In Stock?
Yes all Products listed in our shop are held in stock. We ship our products directly from our stock so you can be assured of speedy delivery.
16. Do I need to open an account to shop on your Website?
No, you don’t need to open an account to place an order on our Website. Simply checkout as a guest and provide the necessary details for us to process and deliver your order.
17. Is it safe to use my banking and card details on your Website?
Yes, shopping on our Website is completely safe. We use leading payment gateway providers that are Verisign Secured and PCI Compliant. At no point during the payment process do we handle your banking and card details, or store your banking and card details after the order is placed.
18. I’m unable to complete my order on the Website. What do I do?
Please contact customer care at +1 858-997-0056
or support@kitchen-star.com. We’ll be happy to assist you.
19. Are my personal details safe on the Website?
Yes, we take utmost care in keeping your personal information safe and secure. We do not sell your information to any third-parties. For more details, refer to our Privacy Policy.
20. HOW DO I TRACK MY ORDER?
Once your order has been shipped we will email you a tracking number and a link to the courier’s website. Please contact our customer service team if you do not receive this email.
21. How much does the delivery cost?
We offer Free Delivery on All Order
22. Can I exchange or returns an item?
We do accept exchanges and they follow the same conditions as returns.
– The item must have been sold on our online store
– The item shouldn’t have been used in any way
– The item should have in its original packaging with all the tags etc.
– The return or exchange request is made within 30 days of delivery
To request an exchange, please submit your request via the “contact us” form. A member of our support staff shall respond as soon as possible.